UAE: Dubai police launch new channels of communication for tourist assistance
Dubai's Tourist Police Department offers multiple channels for tourists to seek assistance, report incidents, or share feedback.
Dubai: In a move to enhance tourist experience and safety, Dubai Police has introduced five new communication channels. Visitors can now reach out to the force more easily for inquiries, suggestions, or complaints.
Brigadier Khalfan Obaid Al Jallaf, Director of the Tourist Police Department, emphasizes the department's dedication to enhancing the travel experience for international visitors.
The initiative, spearheaded by the Tourist Police Department, includes:
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Dubai Police Smart App: The latest version of the app, available on iOS, Android, and Huawei systems, allows tourists to submit inquiries and reports directly from their phones.
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Dubai Police Website: Tourists can access a wealth of information and resources on the official website,www.dubaipolice.gov.ae.
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Smart Police Stations (SPS): These innovative stations, located throughout Dubai and operational 24/7, provide a way to interact with police services without human intervention.
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901 Call Center: This dedicated line allows tourists to make non-emergency calls for assistance.
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Tourist Police Email: For written inquiries, tourists can reach out directly via email at touristpolice@dubaipolice.gov.ae.
These channels have proven successful, with over 3,509 queries and suggestions received by Dubai Police since the beginning of the year.
Al Jallaf highlights the valuable feedback received: "It has significantly improved our ability to provide police and security services, recover lost items, and help tourists return to their accommodations or home countries, ultimately enhancing their overall experience in Dubai."
By offering these user-friendly communication options, Dubai Police demonstrates its commitment to providing a safe and secure environment for all visitors.